While Shangri La Live began operations six years ago, it has been in the game for way longer than it appears. This is one of the operators that boasts a really large sportsbook and a huge catalog of casino games.
With a particular focus on Middle Eastern players, the platform provides separate bonus offers on its sportsbook and casino. It also offers modern payment systems for Arab players that ensure gambling is safe, private and seamless.
Table of Contents
- The Signup Process
- The Shangri La Experience
- VIP & Loyalty Program
- Mobile Betting and App
- Banking Methods
- Bonuses and Promotions
- Responsible Gambling at Shangri La
- Shangri La Customer Support
The Signup Process
The simplicity of the sign-up procedure on the site gives you a clue into what Shangri La is like. Arab players can set up their accounts through the detailed step-by-step process below.
How to register on ShangriLalive.com
- Log onto www.ShangriLalive.com
- Navigate to the top right corner and click on “sign up”
- Provide your username, email address and create a password
- Fill in your name, date of birth and mobile number
- A verification link is sent to your email which you must confirm to activate your account.
- Your account is ready upon completing the verification process.
On completing your registration, you can make deposits into your account. Arab players are rewarded with a €500 welcome casino bonus on a deposit of at least €20.
The Shangri La Experience
Shangri La offers several features which contribute to an awesome overall experience. The simple appearance of the site makes navigation easy. This is also the same with the mobile app which is optimized and allows for single-hand scrolling.
Its user interface is also well organized. The homepage clearly displays the Casino, Live Casino, Sports, In-play, Virtual, Scratchcards sections. Other helpful content such as the Help, About us, Responsible Gambling, Terms, and Conditions are located when you scroll below.
Casino Experience
Shangri La offers a live casino section with over 1000 games from up to 30 software providers. The site organizes the games into categories making it easy to access them. These include All, New, Popular, Jackpot, Slots, Drops and Wins, Table Games, Live, Video Poker.
Finding the games is therefore really easy. For instance, the Table Games tab houses tables from different providers. It consists of variations of the following:
- Blackjack
- European Roulette
- American Roulette
- Baccarat VIP
- 3-hand Casino hold’em
Also, the slots here include classic, video and jackpot slots. Some popular titles on the casino include:
- Book of Dead
- Starburst
- Divine Fortune
- Gonzo’s Quest
- Mega Moolah
Arab players can also access games through the gaming providers tab. So players who fancy games from a certain provider, such as BetSoft can simply search the provider’s tab and pick BetSoft.
Live dealer games are also available in several variants here. Players can access Roulette, Mega Ball, Monopoly Live, Deal or No Deal. This is no surprise as they are provided by Evolution Gaming, Pragmatic Play, and BetGames.
Sports Betting Experience
Arabian sports lovers are not left out as the Shangri La Live site offers a rich sports betting section. The section covers the regular sports you’ll see at a standard online sportsbook like the following.
- Football
- Basketball
- Tennis
- Volleyball
- Table tennis
- Ice Hockey
Players will find it easy to place bets here. The site displays the events with their markets as well as the available odds. To place a bet, players are required to deposit and choose odds. Upon making a selection, a betslip is created by the right side of the screen displaying the bets made.
The bookie also permits combinations of selections on the slip. Upon completion, the “Place bets” button is selected.
The most exciting feature within the sportsbook is live betting. This is contained under the “Live” tab on the left-hand side of the screen. It provides all the ongoing events within several sports. With it, when a match is ongoing, players can easily place more guided bets.
Virtual Sports Experience
These games depict real-life sports, however, they are electronic versions. Just like online slots, they are based on Random Number Generators (RNGs) which ensures that the outcomes of the games are fair.
Within the virtual sports tab on Shangri La, Arabians have a variety to choose from like Racing, Football, and Sports games. Altogether, they go up to 46. These are provided by Microgaming, Globalbet, GoldenRace, Kirin, OneXTwoGaming.
Some of the titles players will find enjoyable and equally rewarding include:
- Football Hub
- Virtual Dogs
- Virtual Horses
- Ice Hockey League Round
- GoldenRace
- Motor Racing
Some of them can be accessed in fun play versions before engaging in real play. With this demo feature, Arabian players can familiarise themselves with the games without any risk involved.
Esports Experience
As of 2021, esports viewers worldwide were 474 million and forecasts predict numbers reaching 577 million by 2024. This indicates the rapid manner in which the industry is growing. So, it’s no surprise that Shangri La casino offers a good number of esports titles.
Some of those available on the site include:
- Counter-Strike: Global Offensive
- DOTA2
- Call of Duty
- FIFA
- NBA 2K
- StraCraft 2
- Valorant
- League of Legends
They can be accessed under the Sports tab on the Shangri La homepage. Simply scroll right on the available sports to find the available esports.
Scratch Cards Experience
This is an additional section that gives this operator an edge over others catering to Arabian players. Just like the classic scratch cards, the operator makes the game as simple to play. All that is required is to tap the screen to reveal the cards.
The gameplay is based on different themes and designs. So several variants of games can be found here. Some of them include:
- Lost Vegas Scratch
- Lucky Leprechaun Scratch
They can be accessed in free versions. This means you can always try them out before playing for real money.
VIP & Loyalty Program
A VIP program is the casino’s way of appreciating its loyal customers. Although there are regular bonuses on the site, Shangri La also offers a VIP program to its Arabian customers.
This program is based on invitations alone. Players who are invited have several benefits which include:
- Lower turnover on bonuses
- More payment options
- VIP tournaments
- VIP trip to the Shangri La land-based casino
- Specially tailored offers
- Dedicated VIP Managers ( includes WhatsApp services)
It is unclear whether there are loyalty levels within this program. Arabian players can seek further information from customer support.
Mobile Betting and App
Shangri La understands that modern gambling is done more on mobile. Hence, the operator provides an app that offers the exact content on the web version. Apart from the app, the site is also created with HTML5 technology making it optimized for mobile use.
The app is available for only Android users. Make sure your settings allow for downloading from unknown sources. We have explained how Arab Android users can access it below.
How to access the Shangri La Android app:
- Log onto www.ShangriLalive.com
- Navigate to the top left side of the homepage
- Click on “Android app”
- Click on “Download now” and install the app.
Players can receive push notifications with the app. Other smartphone users can access the operator on mobile through up-to-date browsers like Chrome and Safari. This is even more convenient as it does not require players to download on their devices.
Banking Methods
As gambling is not permitted in Arabian countries, sites that cater to them provide safe and private transaction means. The operator is aware of that and so offers several transactions.
Hence, gamblers have a variety of banking options at their disposal. Some of these include:
- Credit and debit cards (Visa, MasterCard)
- E-wallets (ecoPayz, Skrill, Neteller, MuchBetter)
- Prepaid cards (AstroPay)
- Voucher (Cash-to-code)
- E-transfer (Interac)
- Cryptocurrency (Bitcoin, Ripple, Ethereum, Litecoin, Tether)
- Bank transfer
With the cryptocurrency option, Arab players need not provide their financial information. All that is required is the crypto wallet which ensures anonymity and privacy of players.
The minimum amount that can be deposited is €20. As for withdrawals, the minimum is €30 (€200 for bank transfers) while in a single transaction, the maximum that can be cashed out is €2000 (€4000 for bank transfers).
Deposits are instant; however, withdrawals to the Middle East take between 24 hours to 5 days depending on the method used. For instance, while options like credit cards and cryptocurrency are instant, methods such as bank transfers can take between 3 to 5 days.
PaySafeCard
Skrill
Bank Transfer
Cryptocurrency
Bonuses and Promotions
Shangri La offers various bonuses and promotional offers to its Arabian customers, including casino gamblers and sports bettors. This means all players can benefit, whether new or regular.
Sports Betting Bonuses
Players with new accounts on Shangri La sportsbook are entitled to 100% up to €100. When making the first deposit of at least €10, players are to select 100% Sports Welcome Bonus upon which the bonus gets credited automatically.
The bets must have a minimum of 1.8 odds. Also, the bonus winnings must be wagered 10 times within 15 days.
Sports bettors are additionally rewarded with 20 Free Spins in the Book of Dead slot. The spins are available for just 24 hours and must be wagered 5 times within the same period. The maximum stake is €5 and it has maximum redeemable winnings of €1000.
This is perfect for when you’ve got multiple selections on your betslip. Making at least four selections of at least 1.3 odds qualifies you for this offer.
With multiple selections, simply enable the boost option at the bottom of the betslip. Four selections get a 5% boost while sixteen or more get up to a 60% boost.
Deposits of at least €10 on the Shangri La sportsbook are entitled to a 10% Reload Bonus up to €300. Prior to depositing, Arabian bettors are to select a 10% Sportsbook bonus in the deposit window. The bonus gets credited on the successful deposit.
The bonus is valid for 7 days counting from when it was granted. Hence, sports bettors are required to wager the deposit and bonus twice.
Casino Bonus
Exclusively for newly registered casino gamblers. Players get a 100% casino bonus up to €500 and 100 free spins in Book of Dead for deposits of at least €20. The bonus amount here must be wagered 30 times within 7 days.
The free spins are valid for 7 days. They are worth €0.10 and winnings from the spins must be wagered 30 times in 7 days. The maximum bet is €5 and it has a maximum cash out of €1000.
While losses could be daunting and discouraging, Shangri La casino encourages Arabian players going through difficult times with the Cashback bonus. Each week, players receive a 10% Cashback on net casino losses. The cashback is based on the losses in Casino and Live Casino combined.
The Cashback amount must be wagered at least one time within 7 days. The maximum Cashback amount is €1000.
Casino players receive a 10% bonus up to €200 when they make a deposit of at least €10 weekly. This deposit amount and bonus wins must be wagered 5 times in 3 days.
There’s no better way to cool off after a long Monday than with the crazy Monday bonus. Deposits on Shangri La casino of at least €10 get rewarded with a 75% bonus up to €50.
Bonus wins and deposit amounts are required to be wagered 20 times in 24 hours.
Responsible Gambling at Shangri La
Gambling should be done as a fun activity; however, for some players, it becomes an addiction. Due to this problem, Shangri La provides a responsible gambling policy to assist those who need help. The site offers the following options to reduce problem gambling:
- Financial Limits: This allows players to set limits on the amounts they can deposit in the future. They take effect immediately, except where the amount is increased.
- Standard Account Closure: Players can close their accounts for a temporary period. This option permits for a reopening of the account on request.
- Self-Exclusion: With this, the account is shut down permanently. Where a request is made for a reopening, it will be automatically rejected.
- Gambling Counselling Organizations: The site recommends organizations like Gamblers Anonymous and Gambling Therapy. These organizations provide support and counseling for anyone adversely affected by gambling.
- Filtering Systems: For those who share computers, there are filtering systems that can block gambling sites. These filters allow users to regulate access to the internet.
To activate either of the options, an email should be directed to the Shangri La customer support.
Shangri La Customer Support
On Shangri La, Arabian players can easily find a resolution to any issues they face. The available options to contact include live chat and email:
Sources
- shangrilalive.com
- slotsup.com
Shangri La FAQ
Is there a welcome bonus on Shangri La?
Yes, newly registered users are rewarded. This includes a €500 Welcome Casino Bonus and a 100% up to €100 sports welcome bonus.
How can Arabians make payments on Shangri La?
There are several transaction options available on the site. They include credit and debit cards, e-wallets, prepaid cards, vouchers, e-transfer, bank transfers, and cryptocurrency.
Is Shangri La safe for Arab players?
Yes, the site is managed and operated by InterStorm which is registered in Curacao. It operates a gaming license from the Central Government of the Netherlands Antilles. The site also functions with high-level Secure Sockets Layer (SSL) encryption technology.