Write to contact@arabicasino.com. There is no contact form on this site and no phone line; email is the only channel, and it reaches the editors directly rather than a support desk. We reply to anything that needs an answer, usually within a few working days. You can write in Arabic or English.
What to write to us about
Corrections. If a fact on any page is wrong or out of date, a bonus figure, a withdrawal limit, a payment method that no longer works from your country, tell us which page and what you saw. Screenshots help. We check against the operator's site and fix the page, and the update date at the top changes when we do.
Complaints about a listed casino. If a casino on this site has held your withdrawal, closed your account without explanation or refused to honour a bonus it advertised, tell us. We are not a regulator and cannot force an operator to pay, but we keep a record of complaints, we raise them with the operator's affiliate contact where we have one, and repeated unresolved complaints lower a casino's rating or remove it from the site. Include the casino name, the date and what the operator told you; do not send passwords or full card numbers.
Partnership and listing requests. Operators who want to be reviewed can write to the same address. A review is not guaranteed and cannot be bought: we test every brand the same way and publish what we find. Read the affiliate disclosure before writing.
Press and general questions. Questions about the site, our methods or our editors, Khaled M. and Hassan K., are welcome at the same address.
What we cannot help with
We do not run any casino and cannot see your account, your balance or your transactions. Questions about a specific deposit or withdrawal go to that casino's support first. We do not give legal advice; the terms explain what this site is and is not.
