JackpotCity Casino

JackpotCity Casino

New players can get a 100% bonus up to $1600!
18+ | Terms & Conditions apply

JackpotCity Arab casino offers a powerful gaming site packed with exciting slots, video slots, table games and live casino. Coupled with various deposit and withdrawal options, it’s no wonder why many punters in the Middle East are heading to this booming operator.

With more than two decades in the industry, JackpotCity has become a household name among gambling enthusiasts from the Arab world. Over the years, JackpotCity players have benefited from several perks. Both new and registered players have access to regular promotions, a large collection of casino games, as well as the unique JackpotCity jackpot total which currently stands at over €20 million.

JackpotCity Casino Review

Jackpot City Casino is owned by Bayton Limited, a Maltese company that is licensed by the Malta Gaming Authority. It was established in 1998 and this makes it among the pioneers of online casino gambling.

At this casino, you will find the best of slots – which include classic, video, and progressives like Mega Moolah. Players from the Middle East can also find several variants of their favorite table and card games here, such as Blackjack, Baccarat, and Video Poker. These table games can be accessed as regular table games in which you play against a computer dealer. They are also in the form of live dealer games which players can stream. 

In terms of transactions, the site offers a variety of payment systems suitable to Arab players. Additionally, its up-to-date mobile app ensures its services are accessible and convenient to use on several platforms.

Table of Contents

The JackpotCity Casino Experience

The Jackpot City casino makes you feel like royalty, with its purple-coloured background. It is easy to move around the site, though for an optimum experience, you should do this on a brightly lit screen as some features could be out of sight if dim. Prior to signing up, the first attraction for Arab players is the €1600 deposit bonus offer and the €20 million Jackpot Total up for grabs. 

Accessing the games on the available platforms is easy, whether through the web mobile, or the mobile app. All relevant features are accessible at the top of the homepage. This includes the Casino Games which houses the slots, table, and live dealer games; Mobile Casino, Casino Apps, Promotions, Banking options, and more. The site also offers all these features in other languages including Arabic.

In terms of payments, deposits are instant while withdrawals take some time to get processed. However, one option yet to be included in the transaction methods is cryptocurrency.

The Signup Process

Registering on the JackpotCity site is straightforward. All the Arab players are required to do is provide some personal information and verify the email provided. We have explained it in a step-by-step process below. The process takes about five minutes to complete.

How to register on JackpotCity.com

  1. Log onto www.jackpotcitycasino.com 
  2. You are welcomed with the bonus offer and a big sign up symbol
  3. Click sign up
  4. You will be required to provide your country, username, password and email
  5. Provide your personal and billing address 
  6. Upon completion, you will be required to confirm your email address

Make sure you provide correct details at the point of registration. Failing to do so puts you at risk of having issues when it’s time to cash out your winnings.

Casino Games at Jackpotcity Casino

As the name already implies, this operator is all for Arabic players. You can access a large variety of games in its catalog. This includes online slots and variants of Blackjack, Baccarat, Roulette, Poker. 

The fun doesn’t end there as they also offer live dealer games, so it is easy to gamble live from wherever you are, so far you’ve got a good internet connection. 

Online Slots

Players from Arab countries can access more than 300 slot games from top gaming providers here. These games include the following: 

  • classic slots 
  • modern video slots  
  • progressive slots such as Mega Moolah, Major Millions, and Treasure Nile.

You even stand a chance to be among the winners of the €20 million Jackpot total. Whether you are a high, medium, or low roller, there’s something for everyone here. Some of the slot titles we liked include:

  • Break da Bank Again
  • Fortunium
  • Thunderstruck II
  • Avalon II
  • Book of Atem
  • 9 Masks of Fire
  • Jurassic Park
  • Game of Thrones

These games offer unique levels of excitement. For instance, players from Arab nations who are movie enthusiasts can play out some of their favourite titles like:

  • Game of Thrones 
  • Terminator 2
  • Tomb Raider – Secret of the Sword

Online Blackjack

JackpotCity casino offers Arab players different variations of online blackjack that feature different hands and house edges. They come in both free versions and real money versions, hence you can easily practise your skills in the game before playing for real money. 

As a newbie, the free version mode is also the best way to understand how these games work. You should take advantage of this before playing with real money or playing live blackjack games. Some of the online blackjack variants Jackpot city offers are:

  • Atlantic City Blackjack Gold
  • Big Five Blackjack 
  • Bonus Blackjack 
  • European Blackjack 
  • Vegas Single Deck Blackjack

Altogether, you can play from either of the 40 Blackjack games at JackpotCity.

Online Roulette

If you’re a lover of the wheel of fortune, JackpotCity casino has you covered. Arab players have access to American, European, and French Roulette games. You can choose to stick to the low house edge European Roulette or if you’re feeling lucky, you can give the American “double 0” roulette a shot. A number of roulette versions offered include:

  • Multi Wheel Roulette Gold
  • European Roulette Gold Series
  • American Roulette 
  • Real Roulette with Holly
  • Lightning Roulette

They also exist in free and real money versions, so you can rehearse for as long as you like before you deposit your funds to play.

Video Poker

This 5 card draw game is another main attraction at JackpotCity. It is based on the classic version; however, in the variations on this site, you play directly against the computer. Some video poker favourites are here also.

  • All Aces Poker
  • Deuces Wild Bonus Poker
  • Aces and Eights Video Poker
  • Double Double Bonus Poker
  • Jacks or Better Power Poker

With the free online versions offered at the casino, players from the Middle East can sharpen their poker skills.

Live Casino

Live casino gambling is the nearest feeling to being at a brick-and-mortar casino. Jackpotcity offers Arab players the experience of an actual casino from anywhere with the live casino feature. With this feature, players from Arab countries can interact with other players and dealers on their screens. 

This beats the usual table games which are based on Random Number Generators (RNGs) as players can see who distributes the cards or rolls the wheel of fortune. Most of the live games here are from Evolution Gaming so they are of top quality. A number of the live dealer games are: 

  • Live Roulette 
  • Live Blackjack 
  • Live Baccarat 
  • VIP Room Live Blackjack

Live casino games can only be played with real money so you must deposit to play. Though, players who wish to practice games can do so with the free version of the table games. 

Other Games

Bingo and Keno are also favorites among Arab casino gamblers. Hence, it’s not surprising to see Online Bingo, Video Bingo, and Online Keno available at JackpotCity casino. 

VIP & Loyalty Program

Loyal players are rewarded for their consistency through the Jackpot City Casino Loyalty Programme. It offers several levels of progression and points are acquired each time a player places bets. The loyalty levels include:

  • Loyalty Tier 1 (Bronze)
  • Loyalty Tier 2 (Silver)
  • Loyalty Tier 3 (Gold)
  • Loyalty Tier 4 (Platinum)
  • Loyalty Tier 5 (Diamond)
  • Loyalty Tier 6 (Privé)

Every new player begins with the Bronze level and is provided with 2500 loyalty points as a start. Through the loyalty levels offered, players can also earn more rewards. The procedure is explained further:

  • Points are earned for wagers made
  • Exchange of points can be done 
  • For exchanged points, players get bonus credit rewards 
  • The credits are placed in the bonus balances and stored 
  • Earned credits can be used to play

How to Earn Loyalty Points

Mobile Betting and App

Mobile gambling is the most convenient means for Arab players to wager online. Hence Jackpot City casino makes its content super accessible through its dedicated mobile app and via the web. There is also a mobile casino section that includes mobile games, mobile slots, mobile blackjack, mobile roulette, mobile bingo, and iPad casino.

You can access the JackpotCity app via the website. This is located at the “Casino App” option.

How to access the JackpotCity Casino app on iOS:

  1. Log onto www.Jackpotcitycasino.com 
  2. Select “Casino App” at the top left side of the screen.
  3. Click “iPhone App” 
  4. Scroll to the bottom of the site
  5. Click “Download on the App Store.” 
  6. The site redirects you to the store to complete your download.

How to access the JackpotCity Casino app on Android:

  1. Log onto www.Jackpotcitycasino.com 
  2. Select “Casino App” by the top left side of the screen.
  3. Click “Android Apk”
  4. Scroll to the bottom of the site
  5. Click “Android Download Apk”
  6. The download instantly begins

For android users, you must allow the installation of apps from unknown sources to install the app. The advantage that comes with the app is the push notification that alerts and notifies players.

Another means of accessing Jackpot city casino is through the web on mobile. The site is created with HTML5 technology so it is optimized for use on smartphones. With this method, there is no need to download an app or worry about phone memory or iOS compatibility.

Banking Methods

Players from Arab countries have a variety to select from in terms of transactions on JackpotCity. These include regular credit/debit cards and e-wallet payments. Some of the payment methods provided on the site include the following:

  • Visa
  • Visa Electron
  • MasterCard
  • Interac
  • iDebit
  • Trustly
  • Skrill
  • Neteller

Deposits are instant but withdrawals differ based on the method used. So, while Visa cards can undergo processing for up to 2 days, Arab players can use e-wallets which take a shorter time with less scrutiny, unlike Visa cards. 

As for the limits on transactions, the minimum amount that can be deposited and withdrawn is €10, but the site does not provide information on any maximum amount.

How to deposit:

  1. Go to www.Jackpotcitycasino.com 
  2. Log in with your username and password
  3. On the homepage, navigate to the deposit section
  4. Select your preferred deposit method
  5. Fund your account with at least the minimum deposit amount ($10)
  6. Your account gets credited instantly

As an Arab player making your first four deposits, you are eligible for the €1600 deposit bonus offer. For Arab players who prefer cryptocurrency payments, you might have to rely on the e-wallet option as the operator is yet to include crypto payment options.

Banks Transfer
Bank Transfer

Bonuses and Promotions

With the intense competition in the online gambling industry, several promotional offers and bonuses are offered to new and regular players. On registering at Jackpotcity casino, a welcome bonus for players from Arab countries is clearly displayed on the homepage. This isn’t the only bonus offer available, you can find a couple of other ones for regular players.

This offer is spread across the first four deposits made by new Arab players. On making a deposit of at least €10, players are rewarded with 100% up to €400. This applies to each of the four deposits made.

The bonus must be claimed within 7 days of signing up at the casino. Before bonus wins can be withdrawn, the wagering requirements must be completed. To complete them, players must wager the deposit and bonus wins 70x. 

For example, where you make a deposit of €50, you are rewarded with an additional €50 and you must wager it 70 times, that is 70 x €50 = €3500.

This is for regular players on Jackpotcity. The offer is tailored to each player based on their gameplay. It also changes regularly.

The bonus wheel promotion is a spin bonus where random prizes can be won. 

Responsible Gambling at JackpotCity Casino

The entire purpose of gambling is to have fun and relax; however, some players tend to get addicted to it. There are also players who find it difficult to cope with losing streaks and so try to recover their losses by betting more.

In order to assist players who fall into these categories above, the casino has implemented certain policies to ensure a responsible gaming environment. If you need help, you can use either of these:

Filtering of gambling content 

Gambling is restricted to persons above the age of 18 or the stated age in the jurisdiction you’re playing from. Hence, when a computer is shared with kids, it is necessary to install software that filters out and blocks gambling content. This helps to prevent any access to gambling sites. Jackpot City recommends using Net Nanny which helps to monitor content and limit screen time. 


Using the self-exclusion option closes your account for a temporary period. When you activate this, the casino ensures you do not receive any more promotional offers. Players from arb countries have two self-exclusion alternatives. They include closing your account:

  • for a minimum of 24 hours “take a break” period or;
  • for a minimum six (6) month period.

Deposit Limits

Another effective method used to prevent you from spending more than your bankroll. When you set deposit limits, this helps you restrict your spending habit. So, in a situation where you have exhausted your bankroll, the temptation to cover any losses possibly made is curbed. Deposit limits can be set on daily, weekly, or monthly periods. The limits you set can be changed by contacting customer support.

For players who might be unsure about their gambling behavior, the site also offers a self-assessment test. To activate the options, simply contact Jackpotcity customer support.

JackpotCity Casino Customer Support

As an Arab player, you may need assistance on how to withdraw in your preferred currency or on your bonus wins, or on responsible gaming. Every operator is unique in its own way, so it is common to need assistance on issues. As a result, Jackpotcity casino offers a 24/7 customer support service which you can contact through any of the following means: 

Most issues are resolved within the in-depth FAQ section. However, Arab players can freely communicate with the JackpotCity casino customer care agents when in need of clarification. 

The live chat section helps in the resolution of urgent issues. When the queries are not really urgent, you can send an email instead. Emails you send will typically be responded to within 24 hours.

Final Words on JackpotCity Casino

Arab players will enjoy all that JackpotCity Casino has to offer. Newbies have a whopping €1600 to benefit from which can be wagered on several uniquely themed slots. Customers also have several variants of table and live games to wager at. The excitement doesn’t just stop there as registered players have a chance to win from the huge €20 million+ jackpot. 

Being a player from an Arab country, you can also rest assured about methods of payment as they are private and secure. However, this can be made even better if the casino includes cryptocurrency payments. Altogether, the experience is satisfying and safe as you are never left stranded with the 24/7 customer support.


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JackpotCity Casino FAQ

Does JackpotCity casino offer live games?

Can I access Jackpotcity casino on mobile?

Does Jackpotcity offer promotions for Arab customers?

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